Booking and cancellation policy •ALL APPOINTMENTS REQUIRE A NON-REFUNDABLE $30 BOOKING DEPOSIT. THIS WILL GO TOWARDS YOUR APPOINTMENT AND IS NON-REFUNDABLE AFTER 24HRS FROM YOUR APPOINTMENT. PLEASE TAKE THIS INTO CONSIDERATION BEFORE BOOKING AS THIS APPLIES TO EVERYONE & IS NON-NEGOTIABLE. • IF YOU NEED TO CANCEL OR RESCHEDULE YOUR APPOINTMENT YOU NEED TO DO SO MINIMUM 24HRS BEFORE YOUR BOOKED APPOINTMENT TO BE REFUNDED YOUR BOOKING DEPOSIT. YOU CAN CANCEL & RESCHEDULE YOUR OWN APPOINTMENTS YOURSELF BY USING THIS LINK: https://diamondpearls.setmore.com or you can contact us on our instagram page @diamondpearlsnz • IF I HAVE TO CANCEL YOUR APPOINTMENT YOU WILL BE REFUNDED YOUR DEPOSIT STRAIGHT AWAY VIA YOUR ORIGINAL PAYMENT METHOD. IF YOUR APPOINTMENT CAN BE RESCHEDULED I WILL TRANSFER YOUR DEPOSIT TO YOUR NEW APPOINTMENT. • TO HELP REDUCE THE POSSIBILITY OF A FORGOTTEN APPOINTMENT I AM HAPPY TO SET UP REMINDER EMAILS/PHONE CALLS/TEXTS OR INSTAGRAM MESSAGES - WHICH EVER IS THE BEST FORM OF CONTACT FOR YOU. • PLEASE DO NOT MESSAGE ME AFTER THE 24HR MARK ASKING FOR A REFUND ON YOUR DEPOSIT AS THIS APPLIES TO EVERYONE AND IS NON-NEGOTIABLE. • NO SHOWS - WILL NOT BE REBOOKED FOR FUTURE APPOINTMENTS. • PLEASE ARRIVE TO YOUR APPOINTMENT 5 MINS EARLY TO FILL YOUR CLIENT CONSULTATION FORM. IF YOU ARE TRAVELLING FROM A DISTANCE